Got a message from us? Check it.
Messages that say your power will be cut tonight are often fake. Only Northline can tell you whether a message is really from us.
Check a messageCheck a message
The chat is the eGain agent "Really Us Message Verifier". Open it through the Demo Link, which shows this page with the chat button, then use the chat button. This page does not load the chat by itself.
You paste the message. You get a result with three reasons and one next step.
Your latest notice (fictional)
Notice for demo account DEMO-NP-1001: your next bill is ready.
Proof Code: NP-4821
A Proof Code confirms that one notice only. Give it to the chat to check it. It does not show any account details.
How we really contact you
- Website: northline.example
- Email: notices@northline.example
- Text message sender name: NLPOWER
- Demo support phone: +1 555 0100
- Demo fraud desk phone: +1 555 0101
- Paper bill mailed to your service address
If a message asks you to call, click or pay somewhere else, do not. Contact us through the list above.